SHIPPING & RETURNS
All products at NB17 Designs are custom made to order using a PRINT-ON-DEMAND process. Because each item is made specifically for you ALL SALES ARE FINAL!
SHIPPING INFORMATION
Processing Time
Orders are usually processed and shipped within 3-5 business days after purchase. During peak seasons or promotions, processing may take a little bit longer.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and the shipping method selected. Estimated delivery may or may not be shown at checkout.
Once your order ships, you’ll receive a confirmation email with tracking information. Some areas (LOCAL) will only receive a shipping confirmation because deliveries are made by NB17 Designs in certain predesignated areas.
PLEASE NOTE
Delivery times are estimated and not guaranteed.
We are not responsible for delays caused by the weather, the shipping carrier or incorrect shipping addresses.
Please double-check your address before completing your order.
RETURNS & ORDER ISSUES
Since every item is printed just for you, we DO NOT accept returns or exchanges for change of mind or incorrect size ordered.
We stand behind our quality! If there is an issue with your order, we’ll try our best to make it right.
OUR ORDER ISSUE GUARANTEE
If your order arrives with a misprint, defect, damage, or is incorrect please contact us within 7 days of delivery with your order number and clear photos of the issue. We will review your request and offer one of the following at
A free replacement of the item
A reprint at no additional cost
Store credit for the item (if no replacement is available)
To start a claim, email us at nb17art@gmail.com with your order number and photos to support your claim.
Your satisfaction means everything to us. If you have any questions about your order, reach out to us. We are happy to help!
WE’RE HERE TO HELP
