FAQ
FREQUENTLY
ASKED QUESTIONS
Find answers to the most common questions about our custom
apparel, ordering process, and services
FAQ
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NB17 Designs is a custom apparel and design company serving businesses, organizations, teams, events and individuals. We create high-quality custom apparel, operate dedicated Client Stores for our partners, and offer original NB17-owned apparel brands.
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No. NB17 Designs does not require a minimum order. Whether you need one item or apparel for an entire organization, we can help bring your project to life.
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Yes. If you already have a logo or design, upload it when submitting your project. If you have an idea but need help preparing it for apparel, tell us what you're looking for and we'll discuss the available design options with you.
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We work with a wide variety of apparel including T-shirts, long-sleeve shirts, hoodies, sweatshirts, polos, tank tops, performance apparel, hats, joggers, leggings and more. View our catalog to see all the apparel options we have. Feel free to buy a sample and see for yourself its quality.
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Yes. NB17 Designs handles individual orders as well as larger orders for businesses, organizations, teams, events and other groups. Contact us with your estimated quantity so we can recommend the best options for your project.
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Turnaround time depends on the size and complexity of your project, product availability and current production volume. We will provide an estimated completion or delivery timeframe before your order enters production. If you have a specific deadline you would like to meet, tell us.
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Rush service may be available depending on the project, product availability and our current production schedule. If you have a specific deadline, include it when you submit your project so we can determine whether we can accommodate it.
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NB17 Designs primarily uses professional DTF (Direct-to-Film) and heat-transfer vinyl (HTV) decoration methods. We determine the appropriate method based on the garment, artwork and requirements of the project. Embroidery services coming soon!
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Absolutely, yes. We offer Client Stores and/or Pop-Up Stores for schools, businesses, organizations, teams, events and other partners. Contact NB17 Designs to discuss whether a dedicated store is appropriate for your organization.
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Because our products are PRINT-ON-DEMAND, we do not accept standard returns or exchanges for issues such as ordering the wrong size, color or product. Please review product information and sizing carefully before ordering.
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We use all American sizes for all of our apparel. NB17 Designs is an American based company. If you are unsure about the size of an item in out catalog feel free to buy a sample and see for yourself.
STILL HAVE QUESTIONS?
We’re here to help! Reach out to our team
and we’ll get back to you as soon as possible.
READY TO START
YOUR PROJECT?
Let’s Bring your vision to life.
